Sunday, July 24, 2016

Vodacom’s M-PESA switches to brand new platform, pledging more innovative services

Dar es Salaam, Vodacom Tanzania unveiled its brand new M-Pesa platform (Second Generation platform) which among other things will make the mobile money service faster, more robust and with less downtime while offering customers more services via the advanced platform.

The newly improved platform, which is now hosted in Tanzania, will enable Vodacom to respond faster to its customer needs as well as offer new additional products and services.

During the launch event which took place on Friday July 22nd, Vodacom’s Chief Officer for M-Commerce said ‘‘we have built the best mobile money world-class platform. And I’m proud to say, given the work done on this platform Tanzanians have an excellent opportunity to grow mobile money and specifically M-Pesa. This will result into a situation where innovation is not only about Vodacom, Innovation is about the customers, the businesses and Tanzanian developers connecting on this platform to deliver services for their customers, and that is the essence of this platform’

Mr Sitoyo also added, G2 is about delivering the next wave of mobile money in Tanzania. Through this platform, Vodacom is going to position itself as the enabler of financial services in the country. I see Vodacom opening up our M-Pesa network to new partners so that we can deliver new services to the market such as savings & loans, online payments, insurance and the endless options of financial products. G2 is going to take Tanzania forward at a more rapid pace than it has ever done before into becoming the world best mobile money eco system.
 On his part, Huawei Tanzania MD Bruce Yang said, ‘Through Huawei Technologies, M-Pesa will not be your ordinary mobile money platform; it will include new features and will have more capacity. We have a dedicated team of highly qualified professionals who ensure that Tanzanians enjoy World class solutions through our excellent end to end Technology. We have been impressed with the great partnership that we have received from Vodacom throughout that led us to complete the project ahead of schedule’. 

Being the first mobile money platform in Tanzania, M-Pesa has been the most reliable and trusted mobile money service since its launch 8 years ago, with about 9 million customers. With the new platform, M-Pesa services will be even better than ever before, with a lot more innovations and partnerships. This is the largest migration of financial services in the History of Tanzania and promises a lot in terms of customer experience and innovation. Migration to new platform has been a significant achievement and Vodacom Tanzania.

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